SpectrumBPO Full Amazon Agency

I have worked with this team for about a year. From the get go, they provided me with a comprehensive audit on my amazon listing and product. Following a contract, I was paired with a team who was working on my account for 2 hours daily while providing me with a daily agenda of their work on my account (i.e. taking overall account overview, optimizing all running Campaigns, doing negative targeting, launching new campaigns and making posts). Their transparency is clear and they often times provided me with suggestions to improve performance. They were diligent with filing cases re:inventory and tracking. I would recommend this agency to anyone looking for total account management for their listing. Even after our contract was over, they still communicated and refined some of the bids to remain proactive following their involvement on the listing.

Spectrum BPO’s project management was incredibly efficient. They delivered every item on or ahead of schedule, which made the process smooth and easy to manage on our end. Communication was clear and timely—they were always quick to respond to questions, open to feedback, and proactive in making adjustments when needed. It felt like we had a true partner who was invested in our success, not just a service provider checking boxes.

Spectrum BPO provided perfect guidance for our business through continuous monitoring and real-time responses. They even went above and beyond by having a dedicated representative respond to urgent matters over the weekend. Their business guidance was impeccable. We fully intend to maintain our ongoing relationship with Spectrum BPO.