Plum Direct Marketing

I hired Plum Direct Marketing to create a website for my business. From the very beginning, I was extremely clear as to what I wanted my website to look like. I provided photos, template examples, etc. A month later, I received the "completed" product. It was the most unprofessional website I've ever seen. There were numerous grammar and spelling errors, they did not include one photo or piece of information I provided them, even my contact information was entered incorrectly. After I expressed my concerns I was a told it would take 3 days to re-do it. The only updates that were made were the font colors (which I never even requested). They advised me to put fake reviews for my biz online which I would never do. There is no doubt the positive reviews you find on their business were created by people within the company. I requested a refund for services not rendered (not to mention I lost business from not having marketing). They were extremely unsympathetic and refused to refund me due to the fact it was "subscription-based." Yet, they did not fulfill one item which was listed on the "subscription." Plum Direct Marketing is by far the most unprofessional company I've ever dealt with.

I am a small business owner and have been searching over the past 3 years for a marketing company that will do what they say they can do. I found that with Plum Direct Marketing. Not only were they reasonably priced; they went above and beyond with creating a new shop logo and building a website worthy of my business. They are also doing an outstanding job with social media promotions and adds for me. It was 3 years, 3 different websites and thousands spent but I am glad to say it was worth it to find Plum Marketing and get the results I have gotten!

I have worked with Plum since 2020 and we've had an amazing experience with them. Their pricing is great and their customer service is unmatched! Jennifer is my contact, and she is absolutely fantastic. She always responds quickly and she goes out of her way to make sure things are perfect for our company. I trust her fully and highly recommend Plum to others!