Terraboost Media

I signed a 12-month contract with the promise of monthly performance reports, content updates, and geo-targeting results. I received none of it. No reports. No follow-ups. No measurable progress. When I called to complain, I was promised a discount to “make it right,” and they failed to honor that too. My campaign manager disappeared halfway through the contract, and nobody bothered to notify me or take responsibility. Calls go unanswered. Messages are ignored. And worst of all, the campaign produced no engagement, no leads, and zero impact on my business. When I canceled my campaign and made these complaints they still wouldn’t offer compromise besides signing another contracted at a discounted rate. Absolutely refused to stop service immediately. To top it all off, I still have not gotten my progress reports and I have canceled my campaign. Even after expressing my concerns.

Beware unfair business practices. Billing for services not provided. Sending to collections for payments not due. Beware slow and inaccurate service. Beware chronic unresponsiveness and failure to answer phones. Originally promised services were suddenly not available after agreement was signed. Multiple sales agents called during exploratory phase offering different prices and locations, competing with each other and causing great confusion. Advertisement was not placed 9 months after originally agreed-upon date. They sent me a message demanding payment in full, advertisement was still not up! I emailed stating there was no ad and terminated agreement. They went and installed advertisement after I terminated, and 6 months later sent me to collections for 12 months worth of advertising. I never agreed to them installing the advertisement after I had terminated the agreement. After sending me to collections, they would not return any calls or emails attempting to resolve the situation.

Terraboost has been an incredible resource for building brand recognition in my local area. It keeps me top of mind with clients because they literally see my face every time they walk into the grocery store — that kind of visibility is priceless. I’ve also been able to run social media campaigns and contests tied to my Kroger advertisement, which has helped extend the reach even further. It’s been a great blend of community presence and marketing power. Highly recommend for any business owner looking to grow their local brand!