Cohérence - Agence digitale l Rennes

I've been a consistent customer for a few years now, and I must say I've always had a great relationship with the team! They're a fast and efficient team, always there to help us with the company's development. They're very responsive to website modification requests and regularly check in to make sure everything is working properly. I highly recommend them. Thanks again to this company.

I've been waiting for my website to be delivered for six months now, an unacceptable delay for such an important project. Despite this, I'm giving two stars because their billing management is impeccable: they're never late with payments. For my next website, I'll choose a freelancer with a progress payment model, a more suitable solution to avoid this kind of problem. This communications agency seems ill-suited to clients with unconventional or niche activities.

I've been working with Cohérence for about two years to create and manage my website. To date, I haven't seen any concrete results and I receive virtually no incoming inquiries by email or phone. The website is also extremely slow. It's incredibly sluggish, pages take an abnormally long time to load, and a potential customer has plenty of time to leave the site before even accessing the information. I've also noticed a major problem with lead quality. The only inquiries I receive come mainly from Eastern European countries and look like spam, which makes the website completely useless from a sales perspective. Finally, I don't have any serious follow-up. I don't receive clear reports, no progress reports, and no visibility into the actions actually taken (SEO, maintenance, optimizations, etc.). I also conducted a technical audit which revealed significant problems, including: 34 major errors 288 warnings 4 incorrect pages found in sitemap.xml 3 duplicate title tags 27 pages with duplicate meta descriptions 65 pages with a low text-to-HTML ratio They are now telling me to deal directly with LOCAM, who financed the project, and that it's not their responsibility, explaining that they have no obligation to deliver results. However, it is with Cohérence that we signed the contract and with whom we have been communicating from the beginning. Under these circumstances, I will most likely initiate legal proceedings to assert my rights. Therefore, I strongly advise against working with Cohérence because, in my case, the sales pitch and the reality of the service were completely inconsistent. Read your contract carefully and do not commit to anything without being certain of the terms.