Logo Mentary

After a year of business that included website and logo design, our contract was due for renewal. We decided and spoke with multiple employees at Logomentary and their “partner” company that we would not be paying anything further and were not interested in hosting. They CONFIRMED that the domain that we purchased was set to expire and that we would be able to repurchase it for the normal price via go-daddy - just as they had done in the beginning. The date for the expiration arrived and these employees acted as the crooks they are and did not release the domain as promised, but instead are essentially holding the domain hostage and posted it for sale for $100,000! Insanity. Things to note: Communication was inconsistent each and every time we needed something changed on the website. The majority of our emails were left unresolved. We are a small, independent Excavation company and paid more than normal for a simple website and logo design. We did not want hosting, we just wanted our website to be active and they deactivated the site without communication. Hence, the confusion for and frustration that they demanded we pay even more money for renewal. They have no need and have no rights per the contract with our domain and we’ve lost thousands of dollars to this scam of a company.

While the website was satisfactory, the business experience was wholly unsatisfactory for the reasons listed. Considering the money invested, customers would expect quality far more than a satisfactory outcome, especially with respect to animation, engagement of project management and understanding of the music industry. Overall, the experience was more akin to buying a car with continued return to the project manager for repricing and packaging, arguing that the original product did or did not contain the features and specifications in the service purchases. For this reason, the buyer should BEWARE and extremely careful of the purchase as the the supplier is much more concerned with adding more services than providing the correct service! There is always a hidden charge with this supplier 1) I needed to close my business. I thought the continued maintenance agreement would include the simple task of taking my business offline and removing it from the web. Boy, was I wrong there was a $1,000 fee charged to accomplish this. 2) I understood that I had unlimited pages that could be added to my website. This was true, until there was a limitation on the size of the page which was restricted to be very small. Again, I was charged hefty design fees for each page. 3) I was told my service included redesign, but when attempted the limits were restrictive. Please be extremely careful of this company. My strongest advice is to look elsewhere for these services

Scam company, beware! Filed a incomplete trademark and charged me for things that were never done, then they send your info to other companies that claim they will help correct their mistakes for more money!!!