Digital agency SEOMAX

Some time ago I had to use the services of SEOMAX - exceptional professionals. We will definitely work together in the future.

Bad customer service. The contact person responds very slow. Seems not to be interested in working.

Absolutely awful customer service and services. I see positive reviews from years ago maybe it used to be good. When you choose a company to manage and run your ads for your business you expect fast response, honest communication and tools provided to you for success. After working with this company for about 4 months we saw 0 results. We told them to focus on Google ads only and told them we have a high budget. Not only did they not work with us and our budget but kept suggesting it is not needed to increase it. They set up Google campaigns (Google search ads) and in 4 months never told us about banner ads that are suggested for improving our website traffic. They were slow with responses and never gave solutions. Monica and Pencho have the work commitment of a snail. No offence. Absolutely awful they have no motivation to work and were always very sleepy. Setting up ads is extremely easy and it is not rocket science. After talking further with the company's boss I was told they were ''consultants'' and that the customer has to '' follow up with them '' but when you hire someone who claims they are '' a team of experts '' you expect professionalism. After I personally got a hold of the account with another professional they noticed how no Google tag manager account was ever made, the key words were only exact instead of a combo of extract and phrase match and bunch of other settings were not properly made. After they set up a certain budget and a bid auction for weeks we would not see results and the excuse was that '' the search for the services were high these weeks so the budget was not high enough '' and whose fault is that when I pay good money for someone to keep an eye and '' consult '' me on this issue. After that I found out you can set up Google to automatically run your bid and budget based on searches. Which is what the new person I hired told me. but SEO max does not indeed know anything or they are not interested in learning, suggesting and educating