MAD GROUP

Creating a business is a journey and has many paths. Without the MAD Group, we would be years behind schedule. Though our owners had grand dreams to help and serve our community through residential real estate services, we were completely lost on how to get started. Sitting down with Jason and his team was a big step that completely change the outlook of our company. We are now a very well branded brokerage with clear direction and we owe that to the MAD Group. We can honestly say that working with the MAD Group was by far the best and most important aspect of making our business dreams a reality. Thank you Jason and Team for everything!

I just want to say MAD Group has been phenomenal from the beginning. As a start-up I needed to make sure all angles were covered. MAD Group's team are a group of thinkers. They arranged for workshops to get an understanding of my business, my vision, my goals so they could come up with the best ideas for my branding. Everyone I dealt with was creative and contributed to an incredible outcome. I couldn’t be happier with the final results. My grand opening was a huge success, and they are constantly revising, renewing and creating new ideas to keep the message fresh and help bring me in more clients. Everyone goes above and beyond to make sure the message is just right. Their care and enthusiasm for my brand makes me feel like we are truly in this together. Thank you MAD Group.

All I have to say is that this is the last email I sent to them:  “Hi Jason and Natalia, We are writing to formally notify you that we will not be continuing marketing services beyond December. December is the final month for which payment has been made, and no additional payments will be issued after that time. To be direct, we are extremely disappointed in the continued decline in service, execution, and accountability over the past several months. Despite investing close to $20,000, the value delivered has not come close to justifying the spend. November and December in particular were especially frustrating, especially after we discussed, in person, an opportunity to correct course earlier this month. That opportunity was not taken. From the beginning, we were clear that we were seeking hands-on, in-house–style marketing support. When we needed that level of involvement most, it was not there. The growing gap between what was promised and what was delivered became impossible to ignore. Execution delays were a persistent issue. Tasks that we needed completed weeks earlier routinely took far longer than expected, and even basic deliverables required multiple revisions. Rather than reducing workload and friction, the process consistently added to it. That is not the outcome we hired a marketing team to deliver. Budget management was another point of disappointment. With an agreed monthly budget of $2,000–$3,000, it was frustrating to repeatedly be told that essential components of execution fell outside of that scope. From our perspective, this felt less like strategic planning and more like nickel-and-diming. We are also disappointed that our explicit direction to focus marketing efforts on memberships and core modalities was not followed. Instead, marketing efforts continued to center around my personal services, despite us being very clear from day one that this was exactly what we were trying to move away from. This was not a misunderstanding; it was a c