Social Media Relations

Our company was looking for a new agency and we switched to SMR and it's night and day from the prior agency we worked with. Their onboarding manager Rae, made the first few weeks seamless, was professional, and attentive to our needs. The best part of working with this agency has been the consistent communication we now have with them, whether it's Monday status emails, slack messages, or monthly reports, this team is always updating and communicating us on what's happening with our project and the changes in the industry. Very pleased with our experience with SMR, no plans on changing.

It's been refreshing to work with a local marketing team that doesn't treat you like another number and approaches the relationship as a partnership. Working with SMR has been a breath of fresh air, they bring to the table fresh ideas, professional expertise, and a clear focus on results. My company has seen an overall increase in our branding and marketing effort sentiments. The best part is knowing we have a team that is multi-faceted and can handle any last minute or odd requests as they pop up. This has been a very fruitful partnership and we are happy to be working with SMR.

We are a 25+ year family owned business and we came to the SMR team looking for a fresh perspective to help us relate to a young audience and this team superseded our expectations. They took the time to understand the profile of our current and desired customer and built a strategy that neither isolated nor ignored the future of our business. We are in the midst of executing all the ground work we have laid and we couldn't be more excited to continue our work with SMR.